Free Usage Before You Pay

Every Resumely account includes free usage upfront so you can evaluate the platform before committing. You can screen CVs, validate resumes, and explore the dashboard at no cost - no credit card required.

Purchases Are Non-Refundable

Because we already give you the chance to try Resumely for free, all paid plan purchases are non-refundable. By the time you upgrade, you've had the opportunity to test the platform and confirm it meets your needs.

Exceptions

Refunds may be considered at our sole discretion in the following cases:

Duplicate charges or billing errors on our end
Service unavailability exceeding 72 consecutive hours caused by Resumely

Cancellations

You can cancel your subscription at any time:

Cancellation stops future renewals - you will not be charged again
You retain access to paid features until the current billing period ends
No refund or pro-rated credit is provided for unused time in the current billing period
To cancel, go to Settings > Billing > Cancel Subscription

Chargebacks

Please contact us before initiating a chargeback with your bank. Chargebacks may result in immediate account suspension. We are committed to resolving any billing concerns quickly - reach out to us first.

Changes to This Policy

We may update this refund policy from time to time. Changes take effect when posted on this page. Purchases are subject to the policy in effect at the time of payment.

Contact Us

Email: team@resumely.live
Support: team@resumely.live

Refund Policy